Traditional CATI

Telephone surveys are one of the most preferred choices that carry the potential to maximize response rates and help maintain complete control over the quality of the data collected through a standardized questionnaire from a sample population.

We, at TBCS, are well backed by a pool of dedicated professionals who are proficient in collecting data in an accurate and complete format. We have an outstanding CATI center located at Kolkata and New Delhi as well as research partners in Jaipur and Dehra Dun that facilitate us in carrying out quick turnaround research with complete flexibility. TBCS adheres to quality standards in conducting cost effective and accurate telephone surveys in more than 40 countries worldwide.

Offering best-in-class services around the clock, our CATI team efficiently works in multiple shifts and are well versed in a diverse array of market research surveys that encompass- C-Level Interviews, Consumer Surveys, In-depth Interviews, B2B Surveys, Market Assessment surveys, Opinion Polls, Brand Image and Awareness research, Employee/ Customer satisfaction surveys and more.

Prior to conducting telephone surveys, we take initiative in designing questionnaires that are pretested with complete focus on:

Logistical clarity

Proper answer sets

Proper wording

Our thorough evaluative pretests of instruments in survey questionnaire ensure sure shot success of any telephonic surveys.